Wanted: Rapidly Growing Private Health Clinic Seeks Passionate, Motivated, Team Player Massage Therapist to Join Our World Class Team
Are you truly passionate about massage therapy and making a difference in your clients lives?
Are you able to connect and engage with people on a personal level (not just on a practical skill level)?
Are you motivated to learn on your own, but don’t feel like you have the right environment to experiment and expand your skills?
Do you love to learn and are you committed to being part of a team that puts patients and not professional ego first?
Are you feeling burned out by the number of patients you are forced to see every day and would prefer one on one?
Do you have a positive persona that makes clients look for any excuse to come back and see you?
If You Said YES To Those Questions, We’ve Got A Great Opportunity For You…
Please Submit Your Application Below To Be Considered For This Very Rewarding Position
About Link Performance Therapy
We Help Athletes Improve Mobility, Increase Strength & Prevent Injuries So They Can Maximize Their Performance Pain-Free.
We are a private health clinic located in downtown Toronto.
We have grown Link from zero to $1 million+ in revenue and we’ve experienced rapid growth in the last year to get from zero to where we are today.
Much of that growth has happened because of the incredible team and culture that has been created at Link by the staff many of whom have allowed us to create a place that staff love to come to work to learn and grow – and a place that our members look forward to coming back to time and time again.
www.linkptto.com is the website of our facility for your inspection. We now have a huge client database in the 100’s and we’re looking to add value to our service by bringing on board a massage therapist to start with a full caseload.
As a result, we are now offering you an opportunity to help us to continue that growth and provide an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person is likely to have been working in a client-facing environment and has a long track record of dealing with clients, answering questions on the phone and in person, overcoming objections based on the value provided and turning inquiries into happy clients.
Warning: Do not apply for this role if you are not willing to work several nights a week or weekends. We know those who are truly in this field to help people will see people whenever they are available. However, we do offer a very compelling schedule with extra time off & continued education subsidies.
Skills Needed For This Position
Be able to communicate with clients the value of service to their pain point in a way that they can understand why your plan of care recommendation is the best solution to solve their problem
Willing and able to spot when a client may be disillusioned or confused with their progress (and likely to drop off)
We create relationships with our clients that are much stronger than a normal doctor/patient relationship. Our clients are people first and clients second, which means that we place heavy emphasis on getting to know them on a personal level, rather than just on a surface level.
The ability to properly manage each client’s progress and coordinate their progress and needs with the appropriate member of staff.
Demonstrates a willingness to be held accountable for performance.
People in painful states often feel discouraged and feel doubt, especially if they’ve been let down by other healthcare providers. Your job is to relate and show our clients you understand their situation and how they feel so they feel confident in us as their trusted providers.
Responsibilities
Client Satisfaction And Retention – Success in this position is about helping clients stay on schedule so they achieve their transformational outcomes. Strong communication skills and an ability to set client expectations from the start are imperative to helping clients succeed in their transformational journey and ensure they successfully achieve the outcome they came to us for.
Provide A Great Customer Experience – We are much more than a healthcare clinic. A huge part of what we do is creating relationships with clients, helping them know, like, and trust us so they feel welcome and safe during their experience and ultimately become repeat clients for years to come. Your job is to provide all clients with a great experience to stay on schedule and look forward to working with you.
Help People Make Better Health Decisions – Our mission is to help people make better health decisions so they can ultimately get back to an active and fulfilling life. One of the ways we do this is to offer free discovery visits to each new prospective client. You will be responsible for meeting with prospective clients during their discovery visits to help them understand how we can help them. You will be expected to achieve an 80% success rate during your discover visits
Constantly Improving Therapy & Soft Skills – We believe that continued education is a critical component of a successful therapist. Investing in both skills of trade and soft skills such as communication helps a therapist to become more versatile and able to achieve better results for clients.
What We’ve Got For You…
A full time opportunity where you get to be an integral part of a small but rapidly growing health clinic
Provide you with ongoing training and support in the field of personal training, nutrition, effective communications
Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very friendly clients
Opportunity to develop and grow in a team that is value-driven and strongly encourages personality-based service
Competitive salary with a chance to earn even more as we grow as a result of your impact